Operations Manager

You are: an immaculately organized, detail-obsessed self-starter who enjoys creating calm from chaos and connecting authentically with a variety of people. While you’re polished and discreet with a high EQ, you’re also authentic and unafraid to be yourself. You love learning, you’re inquisitive, and you’re eager to grow and collaborate in all areas of your professional life. You’re able to work autonomously and remotely, you respect deadlines, and you’re great at anticipating and troubleshooting problems.

Broad Lake is: a boutique consulting firm that supports nonprofit organizations through strategic planning, organizational development, fundraising leadership and coaching, and relationship-based change management. We serve clients across Wisconsin and beyond — including schools, colleges, arts and culture organizations, private foundations, and healthcare nonprofits — approaching each engagement with curiosity, joyful energy, and a desire to learn and collaborate. Our work is deeply customized, high touch, and grounded in trust, transparency, and the belief that nonprofit leaders and their organizations thrive when people and systems work in harmony. We love our clients and value the work they’re doing in order to make the world a better place.

Due to its rapid growth, Broad Lake is now hiring an Operations Manager in order to create space for the Principal Consultant to stay focused on strategic work. This person will provide critical administrative and project support to the Principal Consultant, keeping the business running smoothly while helping to brainstorm ideas for future improvement.

This is a remote, part-time contractor position (approximately 15-25 hours/month) with flexible scheduling. It is expected that the Operations Manager will check their Broad Lake email several times daily Monday - Friday, but they will otherwise be left to manage their own calendar as long as deadlines are met and performance metrics achieved. Occasional same-day turnaround for time-sensitive work may be requested with notice, and there will be regular meetings, either virtual or in person, scheduled in advance with the Principal Consultant.